• Effective 5th March, 2021 IOU borrowing amount will increase from $4 to $5.
• IOU $5 credit has 30 days expiry   
• To borrow IOU, dial *124# and select option 3.
• To check your IOU money, dial *131# 
• IOU $5 can be used be used for any services just like purchased credit. 
• $5.10 will be deducted to pay off IOU (Recharge or through Share Credit). 
• To qualify for IOU, your balance must be less than 20 cents.
• Once your have borrowed IOU, you have clear $5.10 first before you can borrow again.
• $5 IOU is a promotional offer and promotion end date will be communicated via sms broadcast.
• For more information, call our customer care line 123 (Charged), 124 (Free for Prepay).

• 16GB Super Data Promotion is a one day special offer.
• 16GB Data is inclusive of 12GB Anytime Data which is valid for 7 Days and 4GB Bonus Data valid for 3 Days.
• Promotion ends midnight tonight 16th August, 2020.
• Real Money of $8 is required to subscribe to Super Data Plan.

The agent will have an 'M-PAiSA Here' sign visible from far away

The customer will have to visit a Vodafone Retail Outlet (no other authorized M-PAiSA agent) with their valid and original ID inorder to have their M-PAiSA secret pin reset.

The customer will have to visit a Vodafone Retail Outlet (no other authorized M-PAiSA agent) with their valid and original ID inorder to have their M-PAiSA secret pin reset.

The customer will have to visit Vodafone Retail only (no other authorized M-PAiSA agent) with their valid and original ID inorder to have the records updated or changed.

The customer will have to visit Vodafone Retail only (no other authorized M-PAiSA agent) with their valid and original ID inorder to have the records updated or changed.

You cannot send money if you do not register

The customer will have to wait till the issue has been rectified before they can register again. The customer cannot call Customer Care to register - all registraitons are done at M-PAiSA agent outlets only

• M-PAiSA is a new Service

• It involves money transfer
  
• Personal registration with a valid and original ID is a RBF regulation

1. You must register your mobile number to use our products and services.
2. You can only purchase and register a number at any Vodafone’s authorized re-seller. M-PAiSA service can be activated by dialling *181# or downloading the M-Paisa app once a number is successfully registered.
3. You can only register a mobile number once.
4. You must present a Valid and Original ID.
5. Any of the following constitutes as a valid ID –
• Driver’s License
• Voter Registration
• Passport
• FRCS Card
• FNPF/ FRCS Joint Card
• TIN Letter + Valid Photo ID
• Birth Certificate + Valid Photo ID
• FNPF Card
• Student ID + TIN Letter/ FRCS Card
6. A digital copy of your ID will be kept for Customer/M-PAiSA records.
7. No deposit is required when you register for Customer/M-PAiSA.
8. You will not be charged for depositing money into your M-PAiSA account.
9. International Customers will need to register using their Passports only. 

1. Dial *839# and select the location. You will be notified to confirm purchase of token for $2 per hour.
2. Turn on WiFi on your device and search for "Vodafone WiFI"
3. Connect to "Vodafone WiFi" and open the browser, you will be redirected to Vodafone WiFi Splash page.
4. Enter the WiFi token and you will be connected.