Frequently Asked Questions (FAQ's) - 4G+

1. What is 4G+?

4G+ is another name for LTE-Advanced or 4.5G. It works through carrier aggregation, which allows 4G+ phones to receive data from multiple bands. So while standard 4G only uses one band at a time, 4G+ can combine two bands for increased speeds.

The 4G+ technology allows you to take advantage of faster and rich internet experience 

  • Data-intensive business applications
  • Real-time video conferencing and collaboration
  •  Access rich content and multimedia applications e.g.: Movies, HD videos, e-learning, HD content and more
  • Multiple downloads of heavy files, high definition multimedia content at the same time will be possible
  • Seamless online streaming 
  • High definition online gaming

2. What frequency does 4G+ use?

Vodafone Fiji Limited 4G+Network uses 1800 MHz frequency.

3. Which areas is Vodafone 4G+ available in?

4G+ is available in all major towns and cities around the country, especially the corridor between Lami and Nausori including Nasinu, Suva City and greater Suva area.

4G+ is also available in Navua, Coral Coast, Sigatoka, Nadi, Denarau, Namaka, Mamanucas, Lautoka, Ba, Tavua, Rakiraki, Tailevu, Naitasiri, Nabouwalu, Bua, Labasa, Savusavu, Taveuni and Lomaiviti.

We will update our website to keep our customers posted on the latest updates on 4G+ coverage in other areas.

4. What happens when I move outside of Vodafone 4G+ coverage area?

Your 4G+ devices are backward-compatible, so you’ll be able to switch between 4G and 3G networks when moving out and into 4G+ coverage areas. 4G+ is not available in phones which does not support 4G+.

5. Is 4G Plus used for Txt, Voice and Data?

4G Plus is a data-only service. When receiving and making voice calls, and SMS, you will be seamlessly switched to our 2G/ 3G Network layers and you can continue to use your phone normally for voice calls and SMS.

6. What’s the difference between 4G and 4G+?

4G+ is the evolution of existing 4G service and provides increased data throughputs for better user experience.

7. What are the typical speeds a 4G+ user can experience on Vodafone's Network?

4G+ users can experience downlink peak throughputs of up to 100 Mbps and uplink peak throughputs of up to 40 Mbps. However, typical download speeds will range from 5 to 30 Mbps, peaking up to 40 Mbps. On upload, a user can experience between 5 to 20 Mbps, peaking up to 30 Mbps. Having said that, speeds will vary depending on various factors such as user devices and its capability, number of active users on the network, building infrastructure and servers from which the content is being accessed.

8. How can I get Vodafone 4G+ services activated?

It’s very easy. You need a 4G+ capable device and you need to be in 4G+ coverage area. If you still cannot connect to the 4G+ Network, please contact our customer care by chatting with us online, calling 124 (for Prepay) or 125 (for Postpay).

9. Is 4G+ available to both Prepay &Post-pay users?

Yes, this is available on both Prepay and Postpay.

10. What are the Prepay 4G+ Broadband Plans available?

PREPAID BROADBAND DATA PLANS
Recharge ($) Anytime Data (GB) Data Expiry (Days)
50 150 30
65 200 30
100 300 30

11. What Broadband device supports 4G+?

  • Huawei Mobile WiFi E5786
  • Huawei B535 4G+ Router
  • Huawei B818 4G+ Router
  • AiYa 4G+ Pocket WiFi

12. Is Data Bonanza Applicable to Broadband 4G+ plans?

Yes.

13. Does Vodafone 4G+ cost extra?

No, there is no extra costs involved. 4G+ works on all Prepay data plans provided you have 4G+ device and you are in 4G+ coverage area.

14. Which devices support 4G+?

Most medium-range and high-range smartphones released onto the market after 2015 support 4G+ or LTE-A.

You will need to own a device that specifically supports LTE Cat. 6 or above connectivity. You may check your device's technical specifications to confirm whether your device supports LTE Cat. 6 or above.

Some devices that support 4G+ are; Apple iPhone 6S and later models, Samsung Galaxy S6 and later models, Samsung Note7 and later models, Huawei Mate 8 and later models, Huawei P9 and later models, Oppo models.

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