So you want Mobile Internet - It's simple, It's easy!

1. What is Mobile Internet?

a. It is Internet access that you can enjoy on the go with your mobile phone.

2. How can I access Internet on my phone?

a. Ensure that you have a mobile internet-enabled handset and that it has been setup with our mobile internet configurations.

b. Dial *555# or use the MyVodafone App and Subscribe to any of our great mobile data plans using your real credit.

c. After subscrbing to a mobile data plan, dial *131# or use the MyVodafone App and check your data balance. If data has been successfully loaded, Go to device Settings and turn on your "Mobile Data" connection.

d. That's it! You're now ready to surf the internet, send emails, post/share on social media, play games, and stream music and videos on your Mobile Phone!

3. What kind of phone do I need to get this service?

a. Any phone that supports internet connectivity and Web browsing will allow you to browse the Internet.

4. Can I go to any site or service on the Internet?

a. The Internet service will not be restricted, however there will be some defined sites that will have free or discounted rates.

b. If your phone is capable of downloading and installing software/apps which are used to access Internet based services, it can also be used.

5. What services do I need on my phone to start using Mobile Internet?

a. A data plan with Sufficient Data Balance or Real Money Credit, and a Web browser on your phone.

6. What are the charges for the service?

a. Prepay standard charge: $2.79 FJD per MB.

b. Prepay free sites/apps: www.vodafone.com.fj, MyVodafone App, MPAiSA App

c. Click here to access PostPay Plans

*Fair usage policy
Prices and data plan benefits are subject to change without notice during promotions. Last Updated : 21/07/2020

7. How can I recharge to get access to the Internet?

a. All you need is to get a normal recharge voucher and top up your account.

b. You can also buy a recharge from the MPAiSA App or dialing *181#.

8. Are there any hidden charges that I should know about?

a. There are no hidden charges, however if you purchase any item or content on the Internet there will be charges that apply for those items. These charges may not be charged by Vodafone Fiji.

9. How can I find out how much of my credit has been used?

a. For prepay service, you will be able to check your balance by dialing *131#, calling 131 or using the MyVodafone App.

b. For postpay service, you will be notified on your monthly bill or you could use the MyVodafone App.

c. You will not be able to see how much data has been downloaded/uploaded from your account.

10. Coverage - Where can I use it?

a. Wherever Vodafone has coverage / reception, you will have access to the Internet. This could be based in GPRS/3G/4G and 4G+ coverage areas.

b. Customers will have higher access speeds by using a 4G+ smartphone and getting connected to a 4G+ coverage base station.

11. Can I use my phone as a modem to access internet on my laptop/PC?

a. You may be able to use some phones, however this feature has been disabled on most phones.

12. Do I get charged for accessing or browsing the Vodafone Website/MyVodafone App/MPAiSA App?

a. No. Browsing the Vodafone Website/MyVodafone App/MPAiSA App will be free, however any content you download or Internet links you browse outside these sites/apps will be charged as per the above charges.

13. What are the settings I need on my phone?

a. If you have purchased the phone from any Vodafone retail shop, the settings will already be configured.

b. If you have purchased the phone from any other vendor, you will need to configure and setup your phone's internet settings. You will require the following details:

Prepaid Customers (these are existing WAP settings)

APN or Access Point Name: live.vodafone.com.fj
IP or Proxy Address : (leave blank)
Port or Proxy Port: (leave blank)
Username (leave blank)
Password (leave blank)
Security No or Not Secure or Normal

Note: Postpay customer who don’t have “Mobile office” office plan can also use the above details. Postpay (Mobile Office)

Postpaid Customers

APN or Access Point Name: vfinternet.fj
IP or Proxy Address No or 0.0.0.0
Port or Proxy Port No or 0
Username (leave blank)
Password (leave blank)
Security No or Not Secure or Normal

c. If you are not sure where the settings need to be configured, please call our 24 Hour customer service number 124 for prepay and 125 for postpay customers.

14. Can I get an e-mail account with this connection?

a. We do not provide e-mail accounts.

b. The service does allow you to get access to any existing e-mail (POP/IMAP) that you may have, provided your phone can support it.

15. Can I access any Instant Messaging or Social Networking sites and applications

a. If your phone has a WAP/WEB Browser, accessing social networking sites will be possible.

b. If you are able to install software/apps on your phone, you may be able to download and install Instant Messaging apps to enable you to use this service.

So now that you know, go on and...GET ONLINE!!

SUVA
• The Triangle    
Telephone : 331 4170
• MHCC 

Telephone : 331 0057

• Sports City, Laucala BayTelephone : 327 0126
• Mid City Plaza shop# GS 002  Cumming Street

Telephone : 331 0031

SIGATOKA
• Main Street, Sigatoka 

Telephone : 650 1981

NAUSORI
• Main Street Telephone : 347 6666
• Shop 1.2A, Jiwanbhai Complex Telephone : 672 8349
 NADI
• Deo Street, NamakaTelephone : 347 5170
• Shop 4 Main StreetTelephone : 670 7661
• Shop 1 Dee Mall Bld, Main StreetTelephone : 670 3666
• Nadi International Airport  Telephone : 672 6226
LAUTOKA
 • 125 Vitogo ParadeTelephone : 666 8000
TAVUA
 • Shop 2 HB Patel BldTelephone : 331 0031
LABASA
• Jaduram Bld, Main Street Telephone : 881 7817

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