5G stands for fifth generation and is the next generation forward in wireless mobile network technology. 5G is the evolution of mobile networks building upon the foundation and success of 2G, 3G, and 4G.

5G is faster. 5G is up to 10 times faster than 4G. Peak speeds can reach over 1Gbps depending on device capability and 5G network coverage in the location. 5G allows mobile network speeds to be faster than ever, which can contribute to higher quality streaming, faster gaming and more real-time connectivity.

5G has lower latency. There is virtually very little to no lag time when using a 5G capable device connected to a 5G network. 5G has the potential to decrease the time it takes for connected devices to communicate with each other across the network. Low latency equals better performance with closer to real time response.

5G has an increased network capacity capable of keeping more people connected online at the same time. 5G can handle lots of people and devices accessing the 5G network simultaneously, even in crowded areas like towns or major events.

In the right conditions, 5G is up to 10 times faster than 4G. Download speeds can reach 1Gbps depending on device capability and 5G network coverage in a particular the location.

5G’s latency can be four to five times less than that of 4G.

5G can support up to 100 times as many devices and endpoints as 4G. This means 5G is ready to support the next generation of user growth and the millions of IoT devices expected to come online in the near future.

5G broadband delivers speeds from around 150 Mbps to over 1 Gbps, with uploads up to 50–150 Mbps and latency as low as 10–20 ms. This means faster downloads, smoother video calls, lag-free gaming, and a seamless experience with cloud tools.

No, 5G is currently available only for Broadband services. 5G-Enabled Mobile Data plans will be introduced at a later stage.

Yes, all existing and new Vodafone Prepaid Broadband customers can use 5G provided they meet the following criteria:

 To use Vodafone Prepaid Broadband 5G Services, you must be in a 5G coverage area, have a 5G-enabled Pocket Wi-Fi or Router, and ensure that the network mode on your broadband device is set to 5G. 5G Pocket WiFi and Router devices are available for purchase at Vodafone Retail and Roadshow locations.

5G Broadband will be available starting 15th September 2025.

Most smartphones need a special software update to connect to 5G. These updates are released by smartphone manufacturers, but they can only begin work once the relevant Mobile Network Operator has been issued a 5G commercial license. Manufacturers are working to release these updates as quickly as possible. At present, Vodafone 5G is only available to Prepaid Vodafone Broadband customers in areas with 5G coverage.

This depends on your smartphone model. Updates are typically released within 3 to 6 months, but for some devices, it may take up to 12 months.

-        To enjoy Vodafone’s 5G services a user needs to have a:

-        5G capable broadband device,

-        Be in a 5G coverage area,

-        Ensure that you have sufficient data balance.

-        Ensure that the network mode on your device is set to “5G Auto”, “5G preferred” or “5G/4G/3G”.

The Vodafone 5G network is compatible with 5G capable broadband devices that support 5G bands of n41 and n78. The devices currently approved to access 5G services are:

• Huawei 5G Pocket WiFi (E6888-982)
• Huawei 5G Router (H155-382)
• ZTE 5G Pocket WiFi (U50 Pro)
• ZTE 5G Router (MC888)
  

We are actively collaborating with device manufacturers to promptly develop and push Operating System software update patches for accessing 5G services.

From Monday 15th September, 2025, customers can purchase the following 5G Pocket Wi-Fi and Routers from Vodafone Retail, Mr Mobile and Valuefone outlets at the following special promotional prices. Hurry now to get yours today before stocks run out!

All Vodafone Prepaid Broadband Recharge plans are 5G-ready. Simply recharge with any plan and start enjoying high-speed 5G data on your 5G-Capable Pocket WiFi or Router. Vodafone Prepaid Broadband Recharge plans are:

Remember: To use 5G services, you must be located in a 5G coverage area, have a 5G-capable Pocket WiFi or Router, have sufficient data balance in your account, and ensure that the network mode on your device is set to 5G. 5G Pocket WiFi and Router devices are available for purchase at Vodafone Retail and Roadshow locations. Streaming Data can be used to access Netflix and Amazon Prime Video content only.

Yes, if you meet the device and coverage requirements, your existing Broadband data plan will work on 5G.

Devices are available at Vodafone outlets, Valuefone, Mr Mobile, and Vodafone Roadshows. Please check whether you are living within a 5G coverage area before you make a decision to buy a 5G device or plan.

If you have a 5G-capable broadband device, check if the “5G indicator light” is lit on the device or if “5G NSA” is displayed in the top corner of the device’s screen.

5G is currently available in selected areas, and coverage is expanding. Please check whether you are living within a 5G coverage area before you make a purchase decision to buy a 5G device or plan.

1.        Active Data Balance

Ensure your Broadband SIM has an active data balance. 5G access requires valid data on your account.

2.        Correct Device Settings

Some devices may need to be manually set to prefer 5G networks. Check your device’s network settings to ensure 5G is enabled.

3.        Signal Strength

Being in a 5G coverage area doesn’t guarantee a strong signal. If you are indoors or in a low-signal zone, your device may default to 4G.

4.        Network Congestion or Maintenance

Temporary network issues or high traffic may affect 5G availability. Try again later or restart your device.

5.        Device Firmware

Ensure your device has the latest firmware update. Outdated software can affect network connectivity.

No. Customers can continue to use their same SIM card or e-SIM profile.

5G benefits businesses and industries by enabling faster and more reliable connectivity. This, in turn, supports innovations like smart manufacturing, remote surgery, and augmented reality in the workplace, leading to increased efficiency and productivity.

Yes, 5G can improve healthcare services by facilitating remote patient monitoring, telemedicine, and faster transmission of medical data. This enhances the overall efficiency of healthcare delivery and expands access to medical services.

Yes, 5G can improve healthcare services by facilitating remote patient monitoring, telemedicine, and faster transmission of medical data. This enhances the overall efficiency of healthcare delivery and expands access to medical services.

5G contributes to the automotive industry by supporting connected vehicles, autonomous driving, and enhanced in-car entertainment and communication systems. This results in safer and more efficient transportation solutions.

Vodafone Fiji’s main driver for 5G for the customers is based around enhanced mobile broadband (eMBB) type services. This means majority of the initial use cases for 5G are based around high-speed mobile broadband service using smartphones and Wi-Fi enabled routers in mobile as well as stationary (home & office) scenario.

With 5G enhanced broadband, customers get much better experience in online streaming, media & content exchange, and online gaming as faster data speeds reduces the time for users to access these services.

The most common use cases for Vodafone 5G are:

• Online streaming in high definition whether you are moving or in a stationary position
• Maximizing on high-definition capability in smart TVs such as 4K and up to 8K videos
• Downloading media (videos, software applications) and content (documents, work files) ten (10x) faster
• Enhanced experience in Work-From-Anywhere concept as email downloads, video calls, and file exchanges are done in an instantaneous manner
• Real-Time online gaming experience with no lags or breaks
• Internet of Things capabilities e.g., using smartphones to connect and control smart home devices such as lights, security cameras and access points.

Enhanced Mobile Broadband (eMBB) 5G technology can theoretically achieve download speeds of up to 1Gbps (Gigabit per second), which is up to 10 times faster than 4G however the actual speed you will experience at any given time will vary depending on a number of factors including network (i.e., signal, proximity, line of sight, or congestion), location (i.e., modem placement, distance from the 5G tower, geography, obstructions), and other factors (such as weather, hardware, software).

Considering these factors, Vodafone Fiji’s average download speed per user can be between 150Mbps – 400Mbps.

Active users moving from a 5G area to a non-5G area will be seamlessly handed over to the 4G network. This may cause a slight degradation in user experience, but users can continue to use Vodafone’s extensive 4G coverage.

Mobile technology is highly regulated and operates within strict guidelines set by regulated independent bodies internationally.

5G like other wireless technology (2G/3G/4G) uses radio waves which have been used for mobile and Wi-Fi networks for decades. These have been tested by independent bodies such as World Health Organization (WHO) & International Commission on Non-Ionizing Radio Protection (ICNIRP) and there has been no evidence of harmful effects of 5G or other mobile radio waves to humans. 

5G is safe to use.

Globally, it has been seen that the following are the real characteristics and drivers for 5G:

1) Enhanced mobile broadband (eMBB): Including peak download speeds of at least 1 Gbps and a reliable 100 Mbps user experience data rate in urban areas.

2) Ultra-reliable and low latency communications (uRLLC): Including 1ms latency and very high availability, reliability, and security to support services such as AR, VR and connected vehicles.

3) Massive machine-type communications (mMTC): Including the ability to support at least one million IoT connections per square km with long battery life and extensive wide-area coverage.

For advanced economies like Japan, China, USA, and continental Europe, the 5G use cases are fully applicable for eMBB, uRLLC, and mMTC type applications.
The main ecosystem for Vodafone 5G is eMBB. As our strategic investment in 5G matures in the near future, opportunity for mMTC will also be possible.

The 3 major advantages of 5G are that:

1) 5G is faster. 5G is up to 10 times faster than 4G. Peak speeds can reach over 1Gbps depending on device capability and 5G network coverage in the location. 5G allows mobile network speeds to be faster than ever, which can contribute to higher quality streaming, faster gaming and more real-time connectivity.

2) 5G has lower latency. There is virtually very little to no lag time when using a 5G capable device connected to a 5G network. 5G has the potential to decrease the time it takes for connected devices to communicate with each other across the network. Low latency equals better performance with closer to real time response.

3) 5G has an increased network capacity capable of keeping more people connected online at the same time. 5G can handle lots of people and devices accessing the 5G network simultaneously, even in crowded areas like towns or major events.

These advantages enable users to do a variety of things through 5G, such as: 

• Stream and download internet content faster with very minimal to no interruptions or buffering.
• Power future technologies like augmented reality (AR) and virtual reality (VR).
• Enhance IoT services and enable IoT devices to operate seamlessly.
• Accelerate development of “smart” use cases like smart homes, smart offices, and smart cities.
• Enable future advancement in other industries such as medicine & health care, public safety, education, manufacturing, retail, transportation, and agriculture.

5G significantly improves the consumer experience by providing faster, more reliable connectivity and unlocking new possibilities for entertainment, communication, productivity, and lifestyle applications.

The main benefits of 5G include faster internet speeds, lower latency, support for a massive number of connected devices (IoT), and the ability to enable new technologies like augmented reality (AR) and virtual reality (VR).

These benefits provide improved performance for applications like streaming and gaming, lower latency for real-time communication, and enhanced connectivity for the growing number of smart devices.

With faster internet speeds, reduced lag and quicker response times, you would be able to:
• Interact with smart home devices (IoT) like security cameras, lights, thermostats, and appliances, leading to a more seamless and responsive connected home environment.
• download movies and stream high-definition videos much faster and smoother.
• experience enhanced online gameplay with high-quality graphics, faster load times, and multiplayer gaming with reduced lag.
• download and update apps on smartphones almost instantly, saving you time and ensuring that you have the latest features.
• experience improved and clearer video calls, live streaming and video conferencing
• enjoy more realistic Augmented Reality (AR) and Virtual Reality (VR) applications, such as interactive sporting events, virtual travel experiences, or immersive educational content.
• travel with real-time traffic updates and faster route calculations.
• work remotely by participating in high-quality video conferences, sharing large files seamlessly, and accessing cloud-based applications.

3G, 4G and 5G are different generations of wireless internet technology. 3G introduced the world to internet browsing and video calls, while 4G introduced high speed internet for video streaming, working from home and enhanced productivity, With the rise in number of internet-reliant devices, applications, cloud computing, and new technologies such as AR and VR applications, 5G offers faster internet speeds, lower latency and greater capacity to offer real-time communication, connect more devices and provide reliable connectivity, thus enabling innovation and boosting productivity.