The eTransport Fiji app is the official mobile app for managing your eCard. It allows you to check balances, view e-tickets, see recent transactions, top up via M-PAiSA, redeem your balance, and more, all from your Android smartphone.
The app is currently available on the Google Play Store, just search for eTransport Fiji. You can download the app from the Google Play Store by searching for eTransport Fiji.
No. You can download and install the app without an eCard. However, to access its key features, such as checking balances, viewing transactions, and topping up, you will need a new eCard. The app also requires a smartphone running Android 9 or higher, with NFC enabled to interact with cards.
NFC (Near Field Communication) allows your phone to tap and interact with the eTransport card, enabling features like instant Balance Checks, Top-Ups, and Redeems directly in the app from your phone.
Some popular NFC-enabled phone models running on android 9.0+ include:
Go to Settings > Connections or Wireless & Networks, and look for NFC. If it is listed, your phone supports it, you can switch it on and get started.
New eCards are available at all Vodafone and Valuefone outlets across Fiji. For first-time registrations, customers are required to present any one valid ID: Voter ID, FRCS Joint Card, FNPF Card, Driving License, Passport, Social Welfare ID for social welfare recipients and FEMIS ID number in an official letter from Head of School for Students.
All cardholders (Red, Yellow, Blue, Purple, Green) using the old eTransport cards are required to upgrade to the new card to access app features, for continued use and compatibility with updated systems. Customers must bring their old card in order to upgrade to the new, old care will be collected and balance (if any) will be transferred to the new card. Customer must also bring the same ID used during initial registration for verification purposes. Cardholders must visit in-person for upgrades, as upgrades cannot be done on someone else’s behalf.
Yes. If you do not have any card registered under your name, your first card and first replacement are FREE. From the third card onward, a $3 fee applies per card.
A $3 fee applies for any additional cards beyond the first issue and first free replacement.
Yes, if you are upgrading from your first or second old card, the upgrade is FREE. If you already have three or more old cards, a $3 fee applies for each additional upgrade.
A replacement refers to getting a new eTransport card not related to an upgrade (e.g., lost or damaged). The first replacement is FREE. If you already have two cards registered under your name, a $3 fee applies for further replacements (unless it's a valid upgrade).
There’s no formal linking process. Just enter your eCard number manually, or use NFC tap to auto-fill the card number in the app. You can add multiple cards including cards of your family members.
When upgrading your card, you must bring your old card with you. The remaining balance stored on the old card will be checked and transferred to the new card. Once the upgrade is complete, the old card will be collected and securely disposed of. Third-party upgrades are not allowed, only the registered cardholder can request an upgrade. To upgrade your card, you will need your old card so we can transfer the balance to your new one. We will then collect and securely dispose of your old card. Only the registered cardholder can upgrade a card; third-party upgrades are not permitted.
Yes. The app currently supports top-ups through M-PAiSA only. Tap “Topup Card” and follow the prompts to redeem the balance onto the card. You can top-up and redeem multiple cards, including those of your family members if your smartphone supports NFC.
Currently, M-PAiSA is the only direct payment option available in the app. However, customers can still transfer money from any bank account (BSP, Westpac, ANZ, Bred, HFC, Baroda) or from MyCash into their M-PAiSA wallet, and then use that M-PAiSA balance to top-up their eTransport Wallet via the app. Direct integration of other payment options is in progress and will be available soon.
This allows for real-time fare deductions and balance updates on buses, even in areas without network connectivity.
Unfortunately, balances on lost cards cannot be recovered, just like losing physical cash. We cannot block, track, remotely recover or transfer its funds since eTransport cards operate offline. This policy applies to Red, Yellow, Purple and Green eTransport cards where the balance cannot be transferred or refunded under any circumstance.
An exception applies for Blue Card users (students). In such cases, students can request a balance transfer to a new card. To do so, students must first obtain a police report for the lost card, get an official letter from their Head of School on school’s letterhead (signed and stamped), and present these documents at any Vodafone or Valuefone outlet to proceed with the transfer request. For all other card types, please note that lost card balances are not refundable.
Your balance is stored directly on the card itself and operates on an offline mode. It is not held on Vodafone's network or systems.
If you lose your card, visit your nearest Vodafone outlet to request a replacement.
