VodaSTAR

 

Effective 7th March 2021, the VodaSTAR Evaluation Criteria are as follows:

 

New VodaSTAR Evaluation Criteria
Tenure Criteria
Recharge Criteria (3 Months Average)
$5 - $15$16 - $30$31 - $45$46 - $65$66 & Above
2 Years - 4 Years1 Star1.5 Star2 Star2.5 Star3 Star
4 Years - 6 Years1.5 Star2 Star2.5 Star3 Star3.5 Star
6 Years - 8 Years2 Star2.5 Star3 Star3.5 Star4 Star
8 Years - 10 Years2.5 Star3 Star3.5 Star4 Star4.5 Star
Above 10 Years3 Star3.5 Star4 Star4.5 Star5 Star

 

 

 

VodaSTAR Rewards Matrix
Star RatingVodaSTAR Reward ($)VodaSTAR Free Money Expiry
1 Star$ 13 Days
1.5 Star$ 33 Days
2 Star$ 53 Days
2.5 Star$ 73 Days
3 Star$ 113 Days
3.5 Star$ 143 Days
4 Star$ 183 Days
4.5 Star$ 253 Days
5 Star$ 383 Days
VodaSTAR - Terms & Conditions

  • Vodafone launched its customer loyalty and reward scheme called VodaSTAR on 27th February 2009.
  • With VodaSTAR all prepay customers who are registered and have been on the Vodafone Network for minimum of 2 years and recharge a minimum of $5 monthly go into the VodaSTAR loyalty scheme automatically.
  • The evaluation criteria shown in the table above will be applied for the determination of quantum of VodaSTAR loyalty rewards customers may receive.
  • The customers are rated every three months and assigned a STAR rating.
  • The number of stars determines the value of reward that a customer gets. 
  • The two variables used to determine customers’ star rating are:
    • Tenure     - the length of  time customer has been on Vodafone Network ( minimum 2 Years)
    • Recharge - the amount of recharge per month (minimum $5)
  • The customers receive their reward in the form of free talktime directly on their mobile on the first Sunday of every month.
  • VodaSTAR rewards is a loyalty and rewards scheme based on criteria solely at Vodafone’s discretion.
  • For more information, call our customer care line 123 (Charged), 124 (Free for Prepay).

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