Unleash 5G Speeds with Vodafone Fiji! We offer flexible prepaid 5G mobile internet plans with generous data bundles and varied validity periods to suit different usage needs. Whether you need large monthly quotas or shorter, smaller data packages, there’s something for you.
The following terms and conditions apply to Vodafone Giga5G Mobile Data Plans:
For inquiries about the promotion, please contact 123 (charged), 124 (toll-free), or 125 (post-pay), or email info@vodafone.com.fj
Vodafone Fiji 30th Birthday Promotion 2024 is subject to the terms and conditions below:
When you have entered the draw(s) it is deemed that you have read and understood these terms and conditions and agreed to them.
*An immediate relative refers to a spouse, de-facto partner, parent, sibling, and/or child.
3. HOW TO ENTER
Multiple entries are possible depending on the number of qualifying purchases.
Fijian Drua Home Games ticket giveaway is subject to the terms and conditions below:
When you have entered the draw(s) it is deemed that you have read and understood these terms and conditions and agreed to them.
1. WHO CAN ENTER?
Entry is open to Vodafone Fiji Prepay and Post-pay users aged 18 years or older, excluding the following and their immediate relatives*:
*An immediate relative refers to a spouse, de-facto partner, parent, sibling, and/or child.
2. PRIZE ELIGIBILITY
3. HOW TO ENTER
*The device must be switched on and the customer must be an active Vodafone user.
Multiple entries are possible depending on the number of qualifying purchases.
4. PROMOTION PERIOD
5. PRIZES
Lucky winners each receive 2 tickets to the specific rugby game they entered for:

The prize may not be assigned or transferred, nor substituted in whole or in part and must be awarded to and accepted by the winner.
6. NOTIFICATION & CLAIMING OF PRIZES
7. PUBLICITY
i) By entering into the promotion, it is deemed that each entrant agrees that Vodafone Fiji or its agents may publish the winner(s) names.
ii) Neither a winner nor any companion should issue any media announcement or similar communication about the prize or the promotion without Vodafone's consent.
iii) In accepting the prize, each winner will be deemed to have agreed to participate and cooperate as required in all marketing activities and promotional campaigns, including but not limited to being interviewed and photographed. It is deemed that each winner hereby consents to and authorises Vodafone Fiji to utilise their name and images at no additional cost for Vodafone Fiji’s promotional campaigns and advertisements.
iv) It is a material condition of the Promotion that each winner will be deemed to have granted to Vodafone Fiji its agents, employees, sub-contractors and representatives a perpetual and non-exclusive license to use such footage and photographs in all media worldwide and the winner will not be entitled to any fee for such use. Each winner will be required to sign such documents necessary to exercise Vodafone Fiji's rights hereunder.
v) Entry materials and any associated copyright, including any material or publications relating to winners (of all prizes), become and remain the property of Vodafone Fiji, and may subsequently be edited and published.
8. GENERAL
i.) Proof of age and identification will be required to claim a prize and is at Vodafone Fiji's discretion.
ii.) Terms and conditions of this Promotion are as written and cannot be changed by any representation of any unauthorized person, including employees of third-party suppliers.
iii.) Vodafone Fiji reserves the right to change these terms and conditions without notice and at any stage during the Promotion.
iv.) Vodafone Fiji collects contact information from entrants to conduct the Promotion and prizes as appropriate. It may also use the information to help Vodafone Fiji improve its supply of goods and services. It may also use the information to contact entrants in the future with special offers via any medium including SMS, email and commercial electronic messages. If you do not wish to receive such communication, you can blacklist your mobile number by calling our customer care line on 123(charged) or 124(free) or by visiting any of Vodafone’s Retail Outlets.
v.) For all promotional queries and complaints, call our Customer Care Team via 124 (Free), 123 (Charged) or email info@vodafone.com.fj.
9. EXCLUSIONS
i. Except for any liability that cannot by law be excluded, Vodafone Fiji (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising out of the Promotion.
ii. Except for any liability that cannot by law be excluded, (including its respective officers, employees and agents), Vodafone Fiji is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under Vodafone Fiji’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Vodafone Fiji) due to any reason beyond the reasonable control of Vodafone Fiji; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.
8. When will Vodafone launch 5G? What can we expect from Vodafone’s 5G Live User Trials period?
For now, Vodafone has been granted a 5G non-commercial license by the Fiji Government to operate and undertake rigorous end user tests in the pilot 5G network before full commercial license is issued later this year. This means Vodafone’s current 5G offering is in a pilot area in Suva with a selected group of users.
With these users, Vodafone will undertake end-to-end 5G testing to ensure 5G services & use cases are demonstrated and showcased in real scenarios. This also ensures that all issues are ironed out and resolved before the commercial launch.
Follow Vodafone Fiji’s social media channels to be notified on when the Vodafone 5G network will launch commercially.
9. What are the main use cases of 5G?
Vodafone Fiji’s main driver for 5G for the customers is based around enhanced mobile broadband (eMBB) type services. This means majority of the initial use cases for 5G will be based around high-speed mobile broadband service using smartphones and Wi-Fi enabled routers in mobile as well as stationary (home & office) scenario.
With 5G enhanced broadband, it is anticipated that a boom will be experienced in online streaming, media & content exchange, and online gaming as faster data speeds reduces the time for users to access these services.
The common user cases for Vodafone initial 5G pilot launch are:
10. What Is Needed by a Vodafone customer to access 5G?
To access 5G in the Pilot 5G Network: To access 5G services, a user will need a 5G capable device, be in the 5G coverage area in Suva, and be selected to trial 5G services. Pilot users will be selected from different segments of our customer base and 5G will be provisioned for this user group in a test environment.
To access 5G in the Commercial Network: To enjoy Vodafone’s 5G services when the commercial 5G network is launched, a user will need a 5G capable device, be in a 5G coverage area and ensure that the device software is up-to-date.
NB: Some devices might require a software upgrade which will directly get pushed to the phone from the device manufacturer. In Settings: If there is an option to change the Network Mode to 5G or 5G/4G/3G, and the 5G bands supported are n41 and n78, then the device is compatible with Vodafone’s 5G network.
11. How do I know that I have been selected to be a part of the 5G Live User Trials?
Vodafone will contact and notify you that you are eligible to trial the 5G Pilot Network.
12. Where is 5G available in the world? Does Vodafone Fiji offer 5G too?
5G networks are being rolled out globally where major urban areas have initial 5G coverage followed by an on-going network expansion to other areas. 5G is available in Australia, New Zealand, USA, Canada, India, China, Europe and is continually expanding. As at February 2024, Vodafone Fiji is testing 5G Services with a selected group of customers in the Suva area.
Follow Vodafone Fiji’s social media channels to be notified on when the Vodafone 5G network will launch commercially.
13. Where is Vodafone Fiji’s Pilot 5G Network coverage currently available?
Vodafone Fiji’s 5G live user trials will be conducted in select parts of Suva CBD and will be further expanded to the greater Suva area in the coming months. The following are specific areas in parts of Suva where Vodafone’s initial 5G network will be available:
• Suva City – Central Business District
• Walu Bay
• Samabula
• Tamavua
• Namadi
• Flagstaff
• Laucala Bay
• Vatuwaqa
• Raiwaqa
• Nabua
Vodafone Fiji is working round the clock to further expand its 5G network and coverage areas for commercial launch.
14. Which devices are capable and can be used in the pilot phase to trial 5G?
The Vodafone 5G network will be compatible with 5G-capable devices that support 5G bands of n41 and n78.
15. I have been selected to trial Vodafone’s 5G Pilot Network, what do I need to do?
You need to make sure that the APN on your device is set to “internet”, the network mode on your device is set to 5G and your Operating System software is updated to the latest version. You also need to be in a 5G coverage area to use 5G.
16. How fast is 5G? What speeds will be available on Vodafone Fiji 5G internet?
Enhanced Mobile Broadband (eMBB) 5G technology can theoretically achieve download speeds of up to 1Gbps (Gigabit per second), which is up to 10 times faster than 4G however the actual speed you will experience at any given time will vary depending on a number of factors including network (i.e., signal, proximity, line of sight, or congestion), location (i.e., modem placement, distance from the 5G tower, geography, obstructions), and other factors (such as weather, hardware, software).
Considering these factors, Vodafone Fiji’s average download speed per user can be between 100Mbps – 200Mbps as per current test spectrum license allocated by the Government.
17. What happens when I move outside of Vodafone 5G coverage area?
Active users moving from a 5G area to a non-5G area will be seamlessly handed over to the 4G network. This may cause a slight degradation in user experience, but users can continue to use Vodafone’s extensive 4G coverage.
18. What will happen when I make a voice call?
As 5G is data only network, when a user initiates a voice call in a 5G environment, the voice call will be transferred to a 2G, 3G, or 4G (VoLTE) network. Once the call is ended, the user will be transferred back to the 5G network.
19. Is 5G safe? Are there any health concerns related to 5G?
Mobile technology is highly regulated and operates within strict guidelines set by regulated independent bodies internationally.
5G like other wireless technology (2G/3G/4G) uses radio waves which have been used for mobile and Wi-Fi networks for decades. These have been tested by independent bodies such as World Health Organization (WHO) & International Commission on Non-Ionizing Radio Protection (ICNIRP) and there has been no evidence of harmful effects of 5G or other mobile radio waves to humans.
5G is safe to use.
20. How does 5G achieve faster speeds?
5G achieves faster speeds through the use of advanced technologies such as millimetre-wave frequencies, Massive MIMO (Multiple Input, Multiple Output), and beamforming. These
technologies enhance data transfer rates and overall network efficiency.
21. How does lower latency benefit users in 5G networks?
Lower latency in 5G networks results in reduced response times, making
activities like online gaming, video conferencing, and real-time applications more responsive and seamless.
22. What advantages does 5G bring to video streaming and online gaming?
5G's faster speeds
and lower latency enhance video streaming quality, reduce buffering, and provide a smoother online gaming experience. Users can enjoy high-definition content and real-time multiplayer gaming with minimal lag.
23. How would 5G work with smart devices, accessories, IoT, etc?
With greater capacity and reduced latency, smart devices and IoT will be able to transfer large data packets and respond in real-time thus ensuring a seamless user experience.
24. What can I do if my area does not have 5G coverage yet?
If 5G is not yet available in your area, you will still be able to use 4G and other existing networks.
25. Will I need to upgrade my current device to use 5G?
If your device is compatible
with 5G, then you do not need to upgrade your device to 5G. If your device does not support 5G, then you will need to upgrade to a 5G-compatible device supporting 5G bands of n41 and n78. Many new smartphones and devices are being released with built-in
5G capabilities. Check with your device manufacturer or call Vodafone’s Customer Care on 124 to ensure compatibility.
26. Is my device compatible with Vodafone Fiji’s 5G Network?
Most
5G devices supporting 5G bands of n41 and n78 will be compatible with Vodafone Fiji’s 5G network. Some devices might require a software upgrade which will directly get pushed to your phone from your device manufacturer. Please ensure you install
the update to make your phone 5G-ready.
27. What are the cheapest phones that Vodafone Fiji sells that will be 5G-capable?
As at February 2024, the cheapest phones are TCL 40 NXTPAPER 5G at
$549 and Samsung Galaxy A34 5G at $899.
28. What are the list of devices sold by Vodafone Fiji that support 5G?
Below are a list of devices that support 5G:
| Apple |
|---|
| iPhone 12 Mini |
| iPhone 12 |
| iPhone 12 Pro |
| iPhone 12 Pro Max |
| iPhone 13 Mini |
| iPhone 13 |
| iPhone 13 Pro |
| iPhone 13 Pro Max |
| iPhone 14 |
| iPhone 14 Plus |
| iPhone 14 Pro |
| iPhone 14 Pro Max |
| iPhone 15 |
| iPhone 15 Plus |
| iPhone 15 Pro |
| iPhone 15 Pro Max |
| iPhone 16 |
| iPhone 16 Plus |
| iPhone 16 Pro |
| iPhone 16 Pro Max |
| Samsung |
| Galaxy A34 |
| Galaxy A54 |
| Galaxy A06 5G |
| Galaxy A16 5G |
| Galaxy A26 5G |
| Galaxy A36 5G |
| Galaxy A56 5G |
| Galaxy S20 Ultra |
| Galaxy S21 |
| Galaxy S21+ |
| Galaxy S21 Ultra |
| Galaxy S22 |
| Galaxy S22+ |
| Galaxy S22 Ultra |
| Galaxy S23FE |
| Galaxy S23 |
| Galaxy S23+ |
| Galaxy S23 Ultra |
| Galaxy S24 FE |
| Galaxy S24 |
| Galaxy S24 Ultra |
| Galaxy S25 |
| Galaxy S25 Plus |
| Galaxy S25 Ultra |
| Galaxy Z Flip3 |
| Galaxy Z Fold3 |
| Galaxy Z Flip4 |
| Galaxy Z Fold4 |
| Galaxy Z Flip5 |
| Galaxy Z Fold5 |
| Galaxy Tab A9+ |
| Huawei |
| Huawei P40 |
| Huawei P40 Pro |
| Huawei P50 Pro |
| Huawei P50 Pocket |
| TCL |
| TCL 40 NXTPAPER 5G (T771K3) |
| Xiaomi |
| Xiaomi Mi 14 5G |
| Xiaomi Mi 12 Pro 5G |
| Xiaomi Poco X6 5G |
| Xiaomi Redmi Note 11 Pro+ 5G |
29. How can I prepare for 5G?
To prepare for 5G, ensure that your device is 5G compatible, you are in a 5G coverage area, and your device software is up-to-date.
30. I am in a 5G coverage area and I have a 5G-enabled device, but I am still not able to use 5G. What do I do?
Vodafone’s current 5G offering is in a pilot area in Suva with a selected group of users. If you are a part of this test group, you may update your Operating System software or restart your device or change the network mode to 5G.
To
change the network mode, Open Settings and search for Network Mode. Select the 5G option to change the network mode to 5G.
If you are not a part of the test group, then you will only be able to use 4G and other existing networks. Follow
Vodafone Fiji’s social media channels to be notified on when the Vodafone 5G network will launch commercially.
If you are a part of the test group and you still cannot connect to the 5G Network, please contact our customer care by chatting with us online, calling 124 (for Prepay) or 125 (for Post-pay).
31. Is 5G available to both Prepay and Post-pay users?
Yes, Vodafone’s 5G internet service is available on both Prepay and Post-pay provided that you are selected to be part of the 5G public trial, have a 5G-enabled device,
you are located in a 5G coverage area and your device software is up-to-date
32. How does 5G support the Internet of Things (IoT)?
5G is designed to connect a vast number of devices simultaneously,
making it a crucial enabler for the IoT. It provides the capacity and efficiency required to support smart devices, sensors, and other IoT applications across various industries.
| Product Description | Standard Price (FJD) |
| Samsung S24 256GB | $2,299.00 |
| Samsung S24 512GB | $2,699.00 |
| Samsung S24 Ultra 256GB | $3,499.00 |
| Samsung S24 Ultra 512GB | $3,999.00 |
| 2013 - Fiji Business Excellence Presidents Award Team Vodafone Fiji received Presidents awards at Fiji Business Excellence Awards Night in 2013. |
2014 - World Class Global Performance Excellence Award - Asia Pacific Quality Organization Mr Pradeep Lal receives World Class Global Performance Excellence Awards in Kuala Lumpur, Malaysia on 24th Novemeber 2014 |
| 2015 - Global Telecom Business Innovation Award Vodafone Fiji and GenBand awarded Innovation Award for most innovative mobile telephony service offered by Vodafone Fiji -"Hosted PBX and Unified Calling Solution on GENCom App". Mr Andrew Kumar accepted the award on behalf of Vodafone Fiji in London. |
2016 - Fiji Business Excellence President’s Award The Team from Vodafone Fiji Limited received Presidents awards at Fiji Business Excellence Awards Night in 2016. This award was won for the 5th time, consecutively. |
| 2016 - Fiji’s Fastest Mobile Network, Fastest 4G and Fastest Internet Provider OOKLA, a global leader in broadband speed testing awards Vodafone Fiji for the fastest service provider in a tri-factor; Mobile network, 4G and Internet Provider. |
2016 - Best Digital Inclusion Award Vodafone Fiji Limited was awarded for the Best Digital Inclusion Award for an ICT mobile based solution which allows customers to dial in a USSD code to purchase FEA electricity token. The award was received by Mr. Ravinesh Swamy, Senior Engineer - Prepay and Mr. Nilesh Chand,Manager - Prepay at the Pacific ICT Awards Ceremony held in Vanuatu. |
| 2016 - Socially Responsible Business of the Year Vodafone’s ATH Foundation was awarded the Socially Responsible Business of the Year at the Westpac Prime Minister’s International Award. Holding the Award are Elenoa Biukoto, Vodafone Fiji’s Director Finance and Ambalika Kutty, Foundation Executive. |
2017 - Prime Ministers International Business Awards Vodafone is proud to have been awarded the Excellence in Innovation Award at the 2017 Prime Ministers International Business Awards. |
| 2017 - Global Telecom Business Innovation Award Global Telecoms Business Innovation Awards and Innovation Summit in London last week. Mr. Andrew Kumar, Vodafone's Chief Technology Officer, received the Award on behalf of Vodafone Fiji. Vodafone was recognized in the "Business Service Innovation" category receiving an award for the Kiribati Infrastructure Build with partners GENBAND. |
2017 - Fiji Human Resource Institute Excellence Awards and the Young HR Practitioner Vodafone Fiji scooped two awards at the Fiji Institute of Human Resources Awards Function at the Holiday Inn, Suva; ORGANIZATION DEVELOPMENT AND LEADERSHIP and YOUNG HR PRACTITIONER AWARD, Gold Winner: Moureen Chand |
| 2017 - World Class Global Performance Excellence Award - Asia Pacific Quality Organization Vodafone Fiji is proud to have won the World Class Global Performance Excellence Award, for achieving the highest level of quality performance as recognized by the Asia Pacific Quality Organization for the second time. |
2017 Global Performance Excellence Award Evaluators Vodafone Fiji Occupation Health and Safety Specialist Avita Singh and Public Relations Specialist Fozia Muktar were recognized as the Global Performance Excellence Award examiners by APQO. |
| 2019 - Asia Pacific Stevie Awards Vodafone Fiji was announced Gold Stevie Award winner for Innovation in Technology Management, Planning & Implementation and a Bronze Stevie Award winner for Excellence in Innovation in Technology Industries. This is indeed an outstanding achievement for Vodafone as this is reflective of our commitment towards innovation in a dynamic telecommunication and ICT industry. |
2019 - Contact Center World Awards Vodafone Fiji scooped 3 awards at the Contact Center World Awards held in Singapore. The awards received were Best Supervisor in APAC 2019 – runner up; Best Customer Service in APAC 2019 – runner up and Best Contact Center in APAC 2019 – runner up. The two participants that received the awards were head of Customer Care, Ms. Vishala Raman and Quality Management Customer Care Representative Mr. Irshad Latif. |
| 2019 Socially Responsible Business of the Year – PM’s International Business Awards Vodafone Fiji Limited won the “Socially Responsible Business of the Year” award the 2019 Prime Minister’s International Business Awards. The “Socially Responsible Business of the Year Award” recognizes a company that has demonstrated principles of the Government’s Green Growth Framework by establishing a positive, sustainable and societal impact as part of their business journey. The Award recognizes a company that can demonstrate a successful commitment to managing their social, environmental and financial obligations. |
|
| 2000 – Achievement Award | 2001 – Prize Award |
| 2002 – Prize Award | 2003 – Prize Award |
| 2004 – Presidents Award | 2007 – Presidents Award |
| 2007 - Fiji Business Excellence Aslam Khan, Managing Director Vodafone Fiji Ltd accepting the President’s award at the 2007 Fiji Business Excellence. |
2010 - Presidents Award Lionel Yee, Chairman Vodafone Fiji Ltd with the Presidents award at the 2010 Fiji Business Excellence award. |
Vodafone Christmas Promotion 2023 is subject to the terms and conditions below:
When you have entered the draw(s) it is deemed that you have read and understood these terms and conditions and agreed to them.
1. WHO CAN ENTER?
Entry is open to Vodafone Fiji Prepay and Post-pay users aged 18 years or older, excluding the following and their immediate relatives*:
*An immediate relative refers to a spouse, de-facto partner, parent, sibling, and/or child
2. PRIZE ELIGIBILITY
3. HOW TO ENTER
OR
Multiple entries are possible depending on the number of qualifying purchases/subscriptions.
4. PROMOTION PERIOD
5. PRIZES
Win a Share of $250,000 Cash!
| Weekly Cash Prizes | Amount (FJD) | No. of Winners |
| Week 1 | $2,000 | 20 |
| Week 2 | $2,000 | 20 |
| Week 3 | $2,000 | 20 |
| Week 4 (MAJOR WINNER) | $50,000 | 1 |
| Week 5 | $2,000 | 20 |
| Week 6 | $2,000 | 20 |
The prize may not be assigned or transferred, nor substituted in whole or in part and must be awarded to and accepted by the winner.
6. NOTIFICATION & CLAIMING OF PRIZES
7. PUBLICITY
8. GENERAL
9. EXCLUSIONS
Vodafone Diwali Promotion 2023 is subject to the terms and conditions below:
When you have entered the draw(s) it is deemed that you have read and understood these terms and conditions and agreed to them.
1. WHO CAN ENTER?
Entry is open to Vodafone Fiji Prepay and Post-pay users aged 18 years or older, excluding the following and their immediate relatives*:
*An immediate relative refers to a spouse, de-facto partner, parent, sibling, and/or child
2. PRIZE ELIGIBILITY
3. HOW TO ENTER
OR
Multiple entries are possible depending on the number of qualifying purchases/subscriptions.
4. PROMOTION PERIOD
5. PRIZES
$2,000 for 10 winners weekly for 5 weeks
The prize may not be assigned or transferred, nor substituted in whole or in part and must be awarded to and accepted by the winner.
6. NOTIFICATION & CLAIMING OF PRIZES
7. PUBLICITY
8.GENERAL
9. EXCLUSIONS