What is Business Talk?

Business Talk enables you to have unlimited calls within a group for just $10 per month per number.

Does this include unlimited SMS within the group as well?

No, normal charges apply for SMS sent within the group.

Is it available to both PrePay and Postpay customers?

Business Talk is only available to Postpay customers.

What is the minimum number of connections required?

A minimum of 5 Postpay voice connections are required to be registered under the same billing account.

How is Business Talk different to Vodagroup?

On Vodagroup, subscribers pay 5.75 cents VIP per unit for calls made within the group.
On Business Talk, subscribers get unlimited calls within the group for just $10 VIP per month per number.

If a subscriber is on a credit limit, will calls within the group still go through upon reaching the credit limit?

No, if the number is barred for outgoing calls (upon reaching the credit limit), all outgoing activity, including calls within the group will be barred.

Are International and Roaming calls free for a subscriber with a Business Talk group?

No, unlimited calls within the group is only for Vodafone on-net calls. This does not include International and Roaming calls.

Can existing Vodagroup customers subscribe to Business Talk?

Yes they can, but all connections within the group have to subscribe to Business Talk.
The system does not allow some numbers to be on Vodagroup and some numbers to be on Business Talk,
Customers have to make a choice between Business Talk and Vodagroup.

If a customer has 20 numbers in Vodagroup, can he/she put 5 numbers on Business Talk and the rest on Vodagroup?

No, the customer can either have numbers on Vodagroup or Business Talk.

Can any customer with 5 Voice Post pay connections subscribe to Business Talk?

Yes, as long as the 5 numbers are registered under the same billing account.

What happens if Business Talk is configured and Voice connections drop below 5?

Business Talk will be de-provisioned, as the minimum requirement is 5 Post pay voice connections under the same billing account.

Apart from the $10 per month, per number, are there any additional fees or charges to subscribe to Business Talk?

No.

If a customer connects midway in the month, per number, are there any additional fees or charges?

No.

How long does it take to configure Business Talk in the System?

Turnaround time for configuration is 24 hours, but in most cases it is done on the same day.

Do I have to sign a contract to subscribe to Business Talk and is there a minimum term?

No, you don't need to sign a contract and there is no minimum term. All you need to do is sign an agreement so this feature can be activated.       
You are at liberty to unsubscribe at any time without any penalty.

What are the terms and conditions for Business Talk?

- Business Talk requires a minimum of 5 Post pay Voice connections to be registered under the same billing account.
- Business Talk is available to all connections within the same account and is not available to certain numbers only or partial accounts.
- Business Talk costs $10 VIP per month per connection for unlimited calls within the group. It does not include SMS
- If the numbers barred for outgoing calls (upon reaching the credit limit), all outgoing activity, including calls within the group will be barred.
 - Business Talk does not include International or Roaming calls.


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