Foneology Opens in Lautoka

“Vodafone is glad that our partner Foneology has decided to open a branch here in Lautoka. This will definitely cushion the cost of having to travel all the way to Nadi or Suva for a phone repair or servicing”, said Mr. Avichal Prasad Vodafone Retail Manager. Foneology has recently won Vodafone’s prestige’s Best Tier 1 Operator at the inaugural sales and service excellence awards.”

 

The Lautoka shop will provide the same signature of excellent service level already experienced in all their outlets and will also be selling the latest mobile phones and accessories that is sold in any other Vodafone outlets throughout Fiji, said Mr. Avichal. Repair services will be provided on all phones sold by authorized Vodafone dealers under warranty. 

 

 

Mr Maharaj thanked Vodafone and Foneology for the investment in Lautoka in very difficult economic environment. “This is a clear indication of Vodafone and Foneology’s commitment to providing the best in mobile communications to the people of Lautoka and its immediate surrounding communities,” he said. 

 

Foneology is a strategic business partner of Vodafone Fiji Limited.  It is an authorised dealer and also provides the necessary back-up and after sales service on phones sold through the Vodafone outlets and dealers.   Last weekend, Foneology was recognised as Vodafone’s top tier 1 business partner in their inaugural Sales and Service Excellence Awards.

 

The Chief Marketing Officer of Vodafone Fiji, Ms Senaratne said, the opening of Foneology branch is good news to our customers.  They now have professional mobile repair centre within their reach. 

 

“Foneology’s strategy is to continue providing excellent customer service to their customers and by opening our Lautoka branch strengthens our presence in key locations Fiji wide at the same time expanding our footprint and move closer to our customers” said Mr James Trusler, Director of Foneology.   

 

Foneology is an Authorized Mobile Phone Repair Centre and is accredited to provide warranty repairs for Vodafone, Alcatel, Motorola, PCD, Samsung and Sony Ericsson and Inkk Mobile phones in Fiji. Their technicians have undergone extensive overseas and local expert training to diagnose and carry necessary repair work on most if not all mobile phone faults. The new outlet will also provide replacement batteries and chargers and other accessories. It is also an agent for Vodafone SIM cards and recharge cards.