Vodafone Fiji : Customer Service Representatives

THE ROLE:

Customer Service Representatives (Temporary positions)

Key Responsibilities Include:

Delivering exceptional customer service both verbally and in written
Proactively resolving customer enquiries
Identifying areas of improvement in the processes and procedures within the department

To be successful in the role you must:

Be an exceptional communicator in both verbal and written.
Tertiary qualification - Degree/Diploma in Public Administration/Management/IT.
Have strong commitment to meeting deadlines
Possess strong IT knowledge
Have demonstrated ability to use MS Office software especially Excel, Word and PowerPoint.
Ability to work independently under minimum supervision
Ability to work on shifts basis – 24x7

So, if you think you’ve got what it takes to achieve great things in a dynamic, fast-moving, innovative and customer focused business. Then we want to hear from you

Applicants interested should send in an application to: info@vodafone.com.fj with a cover letter and CV by 13th August 2010.